Privacy Policy

Effective Date: 29th January 2026

Renaid Solutions LLP (“Renaid”, “we”, “our”, or “us”), located in Ahmedabad, Gujarat, India, respects your privacy and is committed to protecting the personal information of users who access or use our website and software-as-a-service (SaaS) products (collectively, the “Services”).

This Privacy Policy describes how we collect, use, disclose, and safeguard your information.

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing and payment details

  • Account login credentials

b) Usage Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Log files and diagnostic data

c) Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze traffic, and enhance our Services. You can manage cookies through your browser settings.

2. How We Use Your Information

We use information to:

  • Provide and operate our Services

  • Create and manage user accounts

  • Process payments and subscriptions

  • Communicate service-related updates

  • Improve features and performance

  • Maintain security and prevent fraud

  • Comply with legal obligations

3. Legal Basis for Processing

We process personal information based on:

  • Your consent

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests

4. Sharing of Information

We do not sell your personal information.

We may share data with:

  • Service providers (hosting, payment processing, analytics)

  • Government or legal authorities when required

  • Successor entities in case of merger or acquisition

All partners are required to protect your data.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Data Security

We use reasonable technical and organizational measures to protect your data. However, no online transmission is completely secure.

7. Your Rights

You may:

  • Request access to your data

  • Request correction

  • Request deletion

  • Withdraw consent

Email requests to INFO@renaid.com.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our Services are not intended for users under 18 years of age. We do not knowingly collect data from minors.

10. International Data Transfers

Your data may be stored or processed in India or other countries. Appropriate safeguards are maintained.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

12. Contact Information

Renaid Solutions LLP
Ahmedabad, Gujarat, India
Email: INFO@renaid.com